Frequently Asked questions

  • Located on Gallery Walk, you'll find us and plenty of other speciality stores. We are a 40 minute drive from the Gold Coast and 50 minute drive from Brisbane.

  • There is parking directly out the front along Gallery Walk. There is also a car park to the right of Franquette.

  • Public toilets are located across the road from Franquette, on Gallery Walk.

  • Yes, the Basque Cheesecake is gluten free. Most of the bread is vegan, just ask our staff for more information.

  • Franquette is walk-ins only. If you want to secure your treat and skip the queue, we suggest you pre-order by either phoning or texting.

  • No, Franquette is closed on public holidays. However, from time to time we have events on public holidays. Check our social media for announcements.

  • For more information about our Picnic Bag Vouchers, feel free to call us during trading house or find more info here.

  • We use sustainable flour.

  • As items are baked fresh onsite, we tend to sell out. We recommend pre-ordering to skip the queue.

  • Dogs are welcome - we have puppycinos!

  • As well as our usual menu items, we have a range of relishes, hot chocolate, water, and coffee.

    You'll also find Franquette tote bags and gift vouchers in store.

    View our product catalogue here.

  • We sure do! Gift vouchers are available in store and can be purchased for any amount.

  • We supply a limited number of items to a few places on the Mountain and around the Gold Coast - Verandah House Country Estate and El Social (Canungra).